Sub Account Enable or Disable

1. Sub Account Management API

This API allows the Management of a sub account within the system. The request body must include all necessary attributes, including null values, as these are required to verify the request signature. The timestamp included must be no older than 30 minutes.

Generate the body with this structure:

Note

The timestamp should not be older than 30 minutes.
All request attributes must be present, including those with null values, as they are always used to verify the request signature.

{
    "externalId": "172",
    "name": "DEMO",
    "isEnabled": true,
    "zipCode": "49546-6911",
    "address": "7429 35TH AVE NW LANSING, MI",
    "city": null,
    "state": null,
    "country": "USA",
    "settings": [
        {
            "externalId": null,
            "key": "cameraModule",
            "value": "true",
            "valueType": "BOOLEAN"
        },
        {
            "externalId": null,
            "key": "noiseCancelling",
            "value": "true",
            "valueType": "BOOLEAN"
        },
        {
            "externalId": null,
            "key": "transcription",
            "value": "true",
            "valueType": "BOOLEAN"
        },
        {
            "externalId": null,
            "key": "playerAutoPlay",
            "value": "true",
            "valueType": "BOOLEAN"
        },
        {
            "externalId": null,
            "key": "audioMuted",
            "value": "false",
            "valueType": "BOOLEAN"
        },
        {
            "externalId": null,
            "key": "fullscreen",
            "value": "true",
            "valueType": "BOOLEAN"
        },
        {
            "externalId": null,
            "key": "downloadable",
            "value": "false",
            "valueType": "BOOLEAN"
        }
    ],
    "extraFields": [
        {
            "key": "OEM",
            "value": "OEM PROVIDER"
        }
    ],
    "timestamp": 1721163712000
}

To build the body for conversion to a signature, remove all spaces (whitespaces, tabs, etc.) while maintaining the original structure of the data.

To generate the signature hash, the body must respect the order of the attributes as shown in the example (externalId, name, isEnabled, settings and finally the timestamp).

{"externalId":"172","name":"DEMO","isEnabled":true,"zipCode":"49546-6911","address":"7429 35TH AVE NW LANSING, MI","city":null,"state":null,"country":"USA","settings":[{"externalId":null,"key":"cameraModule","value":"true","valueType":"BOOLEAN"},{"externalId":null,"key":"noiseCancelling","value":"true","valueType":"BOOLEAN"},{"externalId":null,"key":"transcription","value":"true","valueType":"BOOLEAN"},{"externalId":null,"key":"playerAutoPlay","value":"true","valueType":"BOOLEAN"},{"externalId":null,"key":"audioMuted","value":"false","valueType":"BOOLEAN"},{"externalId":null,"key":"fullscreen","value":"true","valueType":"BOOLEAN"},{"externalId":null,"key":"downloadable","value":"false","valueType":"BOOLEAN"}],"extraFields":[{"key":"OEM","value":"OEM PROVIDER"}],"timestamp":1721163712000}

HTTP Request

End point - /api/v2/subaccount

Method - POST

Header -

'x-authentication-api-key: {apikey}'
'x-authentication-signature: {signature}'
'Content-Type: application/json'

Body -

{
    "externalId": {EXTERNAL-ID},
    "name": {NAME},
    "isEnabled": {IS-ENABLED},
    "zipCode": {ZIP-CODE},
    "address": {SHIPPING-ADDRESS},
    "city": {city},
    "state": {state},
    "country": {COUNTRY},
    "extraFields": [
        {
            "key": {EXTRA-KEY},
            "value": {EXTRA-VALUE}
        }
    ],
    "settings": [
        {
            "externalId": null,
            "key": {KEY},
            "value": {VALUE},
            "valueType": {VALUE-TYPE}
        },
        ...
    ],
    "timestamp": {TIMESTAMP}
}

Example -

curl --location 'https://sdk-mobile-api-rc.truvideo.com/api/subaccount' \
--header 'x-authentication-api-key: {APIKEY}' \
--header 'x-authentication-signature: {SIGNATURE}' \
--header 'Content-Type: application/json' \
--data '{
    "externalId": {EXTERNAL-ID},
    "name": {NAME},
    "isEnabled": {IS-ENABLED},
    "zipCode": {ZIP-CODE},
    "address": {SHIPPING-ADDRESS},
    "city": {city},
    "state": {state},
    "country": {COUNTRY},
    "extraFields": [
        {
            "key": {EXTRA-KEY},
            "value": {EXTRA-VALUE}
        }
    ],
    "settings": [
        {
            "externalId": null,
            "key": {KEY},
            "value": {VALUE},
            "valueType": {VALUE-TYPE}
        },
        ...
    ],
    "timestamp": {TIMESTAMP}
}'

These are the values:

base-url:

apikey: is a new apikey for BACKOFFICE. The backend team provide that to the partner.

signature: This is explained on the initial part of the document.

externalId: this is the dealer id from the partner side.

name: this is the dealer name from the partner side.

IS-ENABLED: this is if you want to create an enable sub account or not.

ZIP-CODE: This is the postal code associated with the shipping address.

SHIPPING-ADDRESS: This is the physical address where shipments will be delivered.

extraFields:This field must always be sent at the time of the request. If it is not required, it must be explicitly set to null, keeping it as a parameter in the following JSON format. Since it is an array, multiple extraFields can be sent:

"extraFields": null

EXTRA-KEY: Represents a customizable key that accepts any string value. It is intended to be used as an additional field to store business-specific data

EXTRA-VALUE:Represents the corresponding value for the EXTRA-KEY. It accepts any string and should be used to store the relevant information associated with the key

settings:

externalId: inside of settings, is always null.
key: the keys at the moment are:
- cameraModule
- noiseCancelling
- transcription
- playerAutoPlay
- logo.
- audioMuted
- fullscreen
- downloadable
value: this is the value related to the key.
valueType: this is the value type for the key. These are:

BOOLEAN, STRING, INTEGER, DOUBLE, FLOAT, LONG, SHORT, BYTE, CHAR, DATE, TIME, TIMESTAMP, CLOB, BLOB, ARRAY, OBJECT

timestamp: the timestamp needs to be no more than 30 minutes from now.

2. Sub Account Switch Enable

Description

This endpoint allows you to update the status of a subaccount by enabling or disabling it.

Request

Method

PATCH

URL

Staging: https://sdk-mobile-api-rc.truvideo.com/api/subaccount
Production: https://sdk-mobile-api.truvideo.com/api/subaccount

Headers

Content-Type: application/json
Authorization: Bearer {{YOUR-ACCESS-TOKEN}}

Body

{
    "isEnabled": {{BOOLEAN}}
}

Parameters:

isEnabled: (boolean, required) Indicates whether the subaccount should be enabled or disabled. Possible values:
- true: Enable the subaccount.
- false: Disable the subaccount.

Example Request

curl --location --globoff --request PATCH 'https://sdk-mobile-api-rc.truvideo.com/api/subaccount' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer {{YOUR-ACCESS-TOKEN}}' \
--data '{
    "isEnabled": true
}'

Response

Successful Response

Status Code: 200 OK

Body:

{
    "id": "1087d127-fa57-4f1b-8309-a87c23908655",
    "externalId": "172",
    "name": "New Name",
    "isEnabled": true,
    "environmentUuid": "6514ef77-c0ab-40a8-aca4-90916207f13e",
    "internalStatus": "DEMO"
}

Note

BASE-URL:
- Staging: https://sdk-mobile-api-rc.truvideo.com
- Production: https://sdk-mobile-api.truvideo.com
YOUR-ACCESS-TOKEN: Obtain the access token by following the instructions provided in the documentation: [SDK Mobile] - Generate Admin API Token.
BOOLEAN: Possible values are:
- true
- false

3. Update Sub Account Name

This endpoint allows you to update the name of a subaccount.

When enabling or disabling a sub-account, the operation is authorized based on the subAccountId claim within the currently active authentication token.

Consequence of Incorrect Session: Reusing an old token or performing this action while logged in as a different user (e.g., a parent account) will cause the system to target the sub-account ID present in that token. This will prevent the system from disabling the desired sub-account and may result in no action being taken or an action being attempted on an unintended account.

Correct Procedure: Always ensure your active session belongs to the specific sub-account you intend to modify.

Request

Method

PATCH

URL

Staging: https://sdk-mobile-api-rc.truvideo.com/api/subaccount/update
Production: https://sdk-mobile-api.truvideo.com/api/subaccount/update

Headers

Content-Type: application/json
Authorization: Bearer {{YOUR-ACCESS-TOKEN}}

Body

{
    "name": "{NAME}"
}

Parameters:

name: (string, required) The new name you want to set for the subaccount.

Example Request

curl --location --request PATCH 'https://sdk-mobile-api-rc.truvideo.com/api/subaccount/update' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer {{YOUR-ACCESS-TOKEN}}' \
--data '{
    "name": "New Subaccount Name"
}'

Response

Status Code: 200 OK

Body:

{
  "id": "123e4567-e89b-12d3-a456-426614174000",
  "externalId": "text",
  "name": "text",
  "isEnabled": true,
  "environmentUuid": "123e4567-e89b-12d3-a456-426614174000",
  "internalStatus": "INVOICING",
  "zipCode": "text",
  "address": "text",
  "city": "text",
  "state": "text",
  "lastModifiedDate": "2025-07-28T15:46:28.242Z"
}

Note

BASE-URL:
- Staging: https://sdk-mobile-api-rc.truvideo.com
- Production: https://sdk-mobile-api.truvideo.com
YOUR-ACCESS-TOKEN: Obtain the access token by following the instructions provided in the documentation: [SDK Mobile] - Generate Admin API Token.
BOOLEAN: Possible values are:
- true
- false
NAME: Provide the new name for the subaccount.

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Last updated 24 days ago

hashtag1. Sub Account Management API

hashtag2. Sub Account Switch Enable

hashtagDescription

hashtagRequest

hashtagResponse

hashtag3. Update Sub Account Name

1. Sub Account Management API

2. Sub Account Switch Enable

Description

Request

Response

3. Update Sub Account Name